How To Make A Difference: Understanding Others
This quote by Seth Godin is a valuable reminder to keep top of mind when talking with people you disagree with: “The other person is always right. Always right about feelings. About the day he just experienced. About the fears (appropriate and ill-founded) in his life. About the narrative going on, unspoken, in his head. About what he likes and what he dislikes. You’ll need to travel to this place of ‘right’ before you have any chance at all of actual communications.”
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